1. Membership Eligibility & Application
1.1 Membership to The Crazy Bear Members’ Club is subject to approval by the Club based on its criteria and at its sole discretion.
1.2 The Member agrees to provide accurate and complete information during the application process and to update such information as necessary to ensure it remains current and accurate.
2. Membership Fees & Payment Terms
2.1 The Member agrees to pay the Membership Fee as outlined in the Membership Offer selected. This may be paid annually in full or by monthly direct debit, and includes any applicable registration fees, dues, and other charges.
2.2 If paying annually, the full Membership Fee is due upon commencement of this Agreement. If paying monthly, the first payment is due on the 1st of the month following acceptance, with subsequent payments collected monthly by direct debit.
3. Term & Renewal
3.1 This Agreement shall commence upon acceptance of the Member’s application by the Club and receipt of the first Membership Fee.
3.2 Membership is valid for an initial 12-month term. After this period, annual membership will automatically renew on the anniversary date unless cancelled in accordance with the terms set out below.
3.3 For memberships paid via direct debit, cancellation may not occur until the initial 12 months have been completed. After this period, cancellation requires one month’s written notice from the membership anniversary date (1st of the month).
4. Membership Benefits & Limitations
4.1 The Member is entitled to the benefits and privileges described on the Club’s website and in any supporting membership literature, subject to availability, change, and any applicable terms and conditions.
4.2 All benefits are offered solely at the Club’s discretion and may be modified or withdrawn at any time. Benefits cannot be used in conjunction with any other offers or promotions.
Accommodation Benefits
4.3 Accommodation discounts apply to the Member’s room only and cannot be extended to additional rooms for non-members.
4.4 Accommodation offers exclude bookings on bank holidays, internal parties, 14th February, 31st December, and other blackout dates as determined by the Club.
Dining Perks & Event Access
4.5 Dining benefits exclude weddings, private functions, meetings, and all pre-booked Crazy Bear Events.
4.6 Members are entitled to one complimentary ticket to Crazy Bear parties, with the exception of wine dinners, which are specifically excluded from this benefit.
4.7 Dining benefits are valid for tables of up to four guests, provided the Member is present and attending.
Complimentary Stay
4.8 Members are entitled to one complimentary overnight stay upon a successful referral of a new member to be used from Monday to Thursday only.
4.9 This benefit is not valid on 14th February, 31st December, or during special events.
4.10 The complimentary stay must be redeemed within six months from the date the Member receives their membership acceptance notification.
Wellness Treatments
4.11 Special Member pricing for massages and other wellness treatments is available for the Member only and may not be booked for or transferred to another person.
Use of Facilities
4.12 Use of the gym is at the Member’s own discretion and risk. Members are responsible for notifying the Club of any changes to their health or fitness that may impact safe use of the facility.
4.13 Use of the pool is also at the Member’s own discretion and is permitted for the Member and one guest only.
5. Cancellation & Termination
5.1 Members may cancel their membership by providing written notice to the Club.
5.2 For direct debit memberships, cancellation is not permitted within the initial 12-month term. After this period, cancellation requires one month’s written notice from the membership anniversary (1st of the month).
5.3 Members on an annual subscription who choose to terminate their membership early will not receive a refund, as payments are non-refundable.
5.4 The Club reserves the right to suspend or terminate membership at any time without refund in the event of any breach of this Agreement or violation of the Club’s rules and regulations.
6. General Terms
6.1 This Agreement constitutes the entire agreement between the Member and the Club, superseding all previous agreements, understandings, and representations, whether written or oral.
6.2 Any amendments or modifications to this Agreement must be made in writing and signed by both parties.
6.3 This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction in which the Club is located.